West Coast Preceptor Conference: Schedule
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TEACHING THE PHARMACIST'S PATIENT CARE PROCESS (PPCP): A GUIDE FOR PRECEPTORS

Friday, April 27, 2018 - 10:45am - 11:45am | Location: Fred Farr Room
Activity #: TBA
Contact Hours: 1.0  | Knowledge-based
Speaker(s): Marie Scott, PharmD
Target Audience: Preceptors of Students

The Pharmacist's Patient Care Process (PPCP) was developed by the Joint Commission of Pharmacy Practitioners in 2014 to provide consistency in delivering patient-centered care in a comprehensive and collaborative way. The 2016 ACPE Standards describe PPCP as a key element to prepare students to provide patient-centered care. If PPCP is to become the blueprint for patient-centered care within the profession, you’ll want to be fully informed on PPCP’s components and take back some practical strategies for incorporating it into the experiential setting.


FOSTERING EFFECTIVE TEACHING/LEARNING IN A MULTI-GENERATIONAL PHARMACY PRACTICE ENVIRONMENT
Friday, April 27, 2018 - 10:45am - 11:45am | Location: Merrill Hall
Activity #: TBA
Contact Hours: 1.0  | Application-based
Speaker(s): Nancy DeGuire, PharmD
Target Audience: Preceptors of Students, Preceptors of Residents

There are currently five generational cohorts practicing in the pharmacy teaching and learning environment, each with different communication and teaching/learning needs. This session provides an overview, and practice examples, of effective communication strategies employing best practices and evidence-based tools to assist preceptors in targeting teaching and learning for students, coworkers, and peers.  


AVOIDING AND SURVIVING DIFFICULT CONVERSATIONS WITH DIFFICULT LEARNERS
Friday, April 27, 2018 - 10:45am - 11:45am | Location: Chapel Room
Activity #: TBA
Contact Hours: 1.0  | Knowledge-based
Speaker(s): James Scott, PharmD, FASHP, FCSHP
Target Audience: Preceptors of Students, Preceptors of Residents

Most preceptors like to teach. But, when needing to teach difficult learners, many preceptors quickly lose interest in all teaching. Some simple guidance about how to establish a positive learning environment at the beginning can help alleviate the development of difficult situations that require difficult conversations. When these situations happen despite good intentions, there are effective ways of releasing tension and moving forward productively. This discussion will focus on how to avoid difficult situations with difficult learners, and how to survive them when they do happen.


IS PROFESSIONALISM A SPECTRUM OR A DISCRETE POINT? PROMOTING PROFESSIONALISM IN STUDENTS, RESIDENTS, AND PHARMACISTS
Friday, April 27, 2018 - 1:15pm - 2:15pm | Location: Fred Farr Room
Activity #: TBA
Contact Hours: 1.0  | Application-based
Speaker(s): Jeremy Hughes, PharmD & Lily Phanthachack, MA
Target Audience: Preceptors of Students, Preceptors of Residents

Changes in technology usage and shifts in the generational workforce have implications on the definition and the development of professional behavior in pharmacy students, residents, and practitioners.  Agreed upon practices and accepted norms have shifted, resulting in a mismatch in behavior and expectations.  Strategies for establishing a culture of professionalism at your institution will be discussed, as will feedback methods for addressing unwanted behaviors. Participants will develop strategies for promoting professional behavior in students, residents, and pharmacists through mini-lectures, case-based learning, and a facilitated discussion.


SECRETS OF THE STUDENT WHISPERER: THE ART OF TEACHING PROFESSIONALISM IN A DIGITAL AGE

Friday, April 27, 2018 - 1:15pm - 2:15pm | Location: Merrill Room
Activity #: TBA
Contact Hours: 1.0  | Knowledge-based
Speaker(s): Renu Singh, PharmD, BCACP, CDE & James Colbert, PharmD
Target Audience: Preceptors of Students, Preceptors of Residents

ACPE Standards 2016 requires professionalism to be addressed throughout pharmacy school curriculum, including prior to and during APPEs.  Faculty at our school teamed up with third year pharmacy students to create video vignette scenarios of professionalism using student peers and shown as part of a mandatory APPE’s orientation. This presentation will explore common professionalism issues that concern preceptors and will employ video vignettes created by students and faculty to promote discussion of these issues with students.  


DIFFICULT TIMES IN PRECEPTING: NAVIGATING CHALLENGING SITUATIONS
Friday, April 27, 2018 - 1:15pm - 2:15pm  | Location: Chapel Room
Activity #: TBA
Contact Hours: 1.0  | Knowledge-based
Speaker(s): Tiffany Pon, PharmD, BCPS & Elizabeth Zhu, PharmD, BCPS
Target Audience: Preceptors of Students, Preceptors of Residents

Teaching is often the most enjoyable part of a pharmacist's profession; however, many preceptors do not have formal training in education and can become overwhelmed when faced with challenging situations and/or difficult students. When surveying both UC San Francisco and UC Davis Health preceptors, they cited how to deal with these situations as one of the most desirable topics for preceptor development. This program will provide participants with tools to successfully approach difficult precepting situations and evidence-based strategies for optimizing learning. Active learning will include small group facilitated discussion and role playing. 


A NEW LAYERED LEARNING MODEL: INTEGRATING IPPE AND APPE LEARNING TO MAXIMIZE THE LEARNER'S EXPERIENCES WITH MINIMAL IMPACT ON PRECEPTOR LOAD

Friday, April 27, 2018 - 2:30pm - 3:30pm Location: Fred Farr Room
Activity #: TBA
Contact Hours: 1.0  | Application-based
Speaker(s): Elaine Law, PharmD, BCPS, FCSHP & Yvonne Mai, PharmD, MS, BCGP, BCACP
Target Audience: Preceptors of Students, Preceptors of Residents

2016 ACPE Standards mandate 300 hours of introductory pharmacy practice experiences (IPPEs). This increases the number of students that may be placed at one site concurrently. Expanding care through a layered learning model is an ASHP PPMI and utilized by several institutions in the U.S. To reduce preceptor load and foster a sense of group learning, UOP has assigned hospital IPPE students to the same sites for their APPE rotations, integrating IPPE/APPE the learning experience. Come and see how one organization is innovating the layered learning model!


MAKING THE RESIDENCY RELEVANT: PREPARING THE PHARMACISTS FOR THEIR NEW PRACTICE

Friday, April 27, 2018 - 2:30pm - 3:30pm | Location: Merrill Room
Activity #: TBA
Contact Hours: 1.0  | Application-based
Speaker(s): Andrew Lowe, PharmD
Target Audience: Preceptors of Residents

With an increasing number of states granting pharmacists provider status, many opportunities have arisen. Most residency programs fall short of preparing their graduates for stepping into new roles. There is a need to adjust program design by creating goal-specific training tracks, beyond the individual plans that are required by the accreditation standards. This session will give you practical ideas to prepare residents for future practice in an environment where pharmacists are faced with many new and exciting opportunities.


TURNING IT AROUND: HOW TO HANDLE A FAILING MIDPOINT

Friday, April 27, 2018 - 3:45pm - 4:45pm | Location: Fred Farr Room
Activity #: TBA
Contact Hours: 1.0  | Knowledge-based
Speaker(s): Melissa Kirkpatrick, PharmD, BCACP
Target Audience: Preceptors of Students, Preceptors of Residents

Many preceptors find it challenging to give adequate, constructive feedback to poorly performing learners, and many also struggle with means of correction/remediation.  This session will reveal methods to objectively identify areas of deficiency, strategies to address those deficiencies, and a discussion of how to evaluate whether learners achieve a passing grade at the end of rotation.  You’ll leave with strategies to identify deficiencies, implement a corrective plan, and evaluate the degree of improvement at the end of rotation.


IMPLEMENTATION OF A MASTER PRECEPTOR PROGRAM

Friday, April 27, 2018 - 3:45pm - 4:45pm  | Location: Merrill Room
Activity #: TBA
Contact Hours: 1.0  | Knowledge-based
Speaker(s): Valerie Clinard, PharmD , Mandy Morris, PharmD, BCPS, BCCCP & Tiffany Pon, PharmD, BCPS
Target Audience: Preceptors of Students, Preceptors of Residents

Preceptor development is vital for both high quality student experiential education and post-graduate resident pharmacist education. It is also required by the accrediting bodies for both Doctor of Pharmacy and residency programs (ASHP Standards and ACPE Accreditation Standards).  This program will explore the core components of a preceptor development curriculum and discuss opportunities to formalize preceptor development. Discover the opportunities and challenges with formalizing preceptor development and training through a Master Preceptor program.


STRATEGIES FOR IMPROVING EFFICIENCY, STANDARDIZATION, AND QUALITY IN RESIDENT AND STUDENT LEARNING
Saturday, April 28, 2018 - 9:00am - 10:30am | Location: Fred Farr Room
Activity #: TBA
Contact Hours: 1.5  | Knowledge-based
Speaker(s): & Kendall Gross, PharmD, BCPS, BCCCPMandy Morris, PharmD, BCPS, BCCCP & Ashley Thompson, PharmD, BCPS, BCCCP
Target Audience: Preceptors of Residents

With increasing numbers of pharmacy learners at all levels and changing pharmacy practice models, new strategies are needed to maximize the efficiency of clinical teaching while continuing to deliver high quality learning experiences.  You will leave this session with resources for leveraging technology to standardize resident and student orientation, create rotations, conduct clinical teaching, and use project management while applying continuous quality improvement principles. 


RESILIENCY MEDICINE: IMMUNIZING FOR STRESS
Saturday, April 28, 2018 - 9:00am - 10:30am Location: Merrill Room
Activity #: TBA
Contact Hours: 1.5  | Application-based
Speaker(s): Eleanor M. Vogt, BSPharm, MEd, PhD
Target Audience: Preceptors of Students, Preceptors of Residents

The evidence abounds.  A compelling body of research estimates that psychosocial stressors can play a contributing role in aggravating and even initiating pathology.  Patient stress can limit the efficacy of our efforts to achieve optimal care management AND our own practitioner stress can lead to errors in judgment, dissatisfaction and burnout.  Preceptors, don’t miss this experiential workshop.  We will explore tools, techniques and resources to help build resiliency for ourselves, our patients and our students.


OPTIMIZING PATIENT CARE BY UTILIZING LAYERED LEARNING DURING APPE ROTATIONS
Saturday, April 28, 2018 - 10:45am -11:45am | Location: Fred Farr Room
Activity #: TBA
Contact Hours: 1.0  | Application-based
Speaker(s): Alireza Hayatshahi, PharmD, BCPS, APh
Target Audience: Preceptors of Students

Patient centered care and inter-professional approach to provide a high-quality treatment is a national healthcare focus both in academia and in practice. APPE students get their training in a layer between the residents and IPPE students. Considering the significant number of pharmacy students in APPE rotations, utilizing PGY1 and PGY2 residents to oversight these students and at the same time, having IPPE to shadow and assist APPE students to provide comprehensive service while being trained in an intensive experiential program will provide benefits to all parts including training team, attending faculty, residents, also students who are under training, and ultimately higher number of patients who receive more comprehensive care. This model also provides numbers of opportunities for both residents and APPE students to experience responsibility and autonomy as well as being involved in teaching and supervising others, like IPPE students.


COLLABORATING WITH MEDICAL RESIDENCY PROGRAM: TOOLS FOR INTERPROFESSIONAL EDUCATION SUCCESS
Saturday, April 28, 2018 - 10:45am -11:45am | Location: Merrill Room
Activity #: TBA
Contact Hours: 1.0
Speaker(s): Harminder Sikand, PharmD, FASHP, FCSHP, FCCP
Target Audience: Preceptors of Residents

Pharmacy and medical/family practice residency training programs are generally siloed.  An interdisciplinary collaboration cannot be forced or developed overnight but is necessary to manage the increasing complexity of health care demands. Successful interprofessional education was defined as essential for improving health care professions education by the Institute of Medicine in 2003. Medical and pharmacy residents must learn how to use each other’s expertise in the care of our patients. The experiences they develop in their training and being in the "trenches" together will create a collaborative work environment. This presentation will describe steps to build a collaborative interprofessional practice. 


LEVERAGING EMOTIONAL INTELLIGENCE TO BE A SUCCESSFUL PRECEPTOR
Saturday, April 28, 2018 - 10:45am -11:45am | Location: Chapel Room
Activity #: TBA
Contact Hours: 1.0  | Application-based
Speaker(s): Tram Cat, PharmD, BCPS & Karen Youmbi, PharmD, BCPS
Target Audience: Preceptors of Students, Preceptors of Residents

Emotional intelligence has been well accepted in the corporate world, but this does not seem to be the case in pharmacy (Hall et al.; AJHP 2015; 72:1890-5). Preceptors can utilize emotional intelligence to engage and motivate their learners, provide feedback in an effective manner, and ultimately ensure the learning experience is successful. This session will show preceptors how to tap into emotional intelligence to aid them in their role. The use of Emotional intelligence is a novel approach to precepting pharmacy learners. Participants will gain an understanding of its concepts and how to apply them during preceptorship.


OPPORTUNITIES FOR PHARMACY LEARNERS IN QUALITY AND PROCESS IMPROVEMENT

Saturday, April 28, 2018 - 1:15pm - 2:15pm | Location: Fred Farr Room
Activity #: TBA
Contact Hours: 1.0  | Application-based
Speaker(s): Sharya Bourdet, PharmD, BCPS
Target Audience: Preceptors of Students, Preceptors of Residents

Current accreditation standards for pharmacy schools and pharmacy residency programs require learners to optimize safety and efficacy of medication use systems, identify problems or barriers, design and evaluate solutions (ACPE Standards 2016, ASHP PGY1/PG2 Accreditation Standards). Many health systems struggle with conducting pharmacy learner research projects given limited resources, training, and support. Quality and process improvement projects offer an alternative to research projects. The purpose of this session is to review how pharmacy learners can be incorporated into quality and process improvement projects and how these projects can meet learner accreditation requirements.


TECH TIPS FOR EFFICIENT PRECEPTING: STREAMLINING THE PROCESS

Saturday, April 28, 2018 - 1:15pm - 2:15pm | Location: Merrill Room
Activity #: TBA
Contact Hours: 1.0  | Application-based
Speaker(s): Emily Chan, PharmD, BCACP & Melissa Kirkpatrick, PharmD, BCACP
Target Audience: Preceptors of Students, Preceptors of Residents

Every preceptor has experienced the heavy administrative workload that accompanies hosting learners.   This session addresses ways to spend less time on these precepting tasks, freeing up time for more clinical work and instruction. You’ll take away strategies to leverage technology for student onboarding, scheduling, and evaluations.


INTEGRATING THE PHARMACIST'S PATIENT CARE PROCESS (PPCP) INTO APPES

Saturday, April 28, 2018 - 2:30pm - 3:30pm | Location: Fred Farr Room
Activity #: TBA
Contact Hours: 1.0  | Knowledge-based
Speaker(s): James Scott, PharmD, FASHP, FCSHP
Target Audience: Preceptors of Students

Integration of the PPCP into student pharmacist training is required by AACP. Accreditation requirements mandate that all pharmacy educators and learners understand the PCPP and how practice relates to this model.  An important additional link between classroom learning and experiential learning is provided when utilizing the PCPP model.  In this program, you will learn the essentials of the Pharmacist's Patient Care Process (PPCP), how it is integrated into pharmacy practice, and how it can be integrated into student rotations.


ENTRUSTABLE PROFESSIONAL ACTIVITY: WHO, WHAT, WHERE, WHEN AND WHY?

Saturday, April 28, 2018 - 2:30pm - 3:30pm | Location: Merrill Room
Activity #: TBA
Contact Hours: 1.0  | Knowledge-based
Speaker(s): Diem Thai, PharmD
Target Audience: Preceptors of Students, Preceptors of Residents

The concept of Entrustable Professional Activity (EPA) has been widely used in competency-based medical education. EPAs are specific tasks/responsibilities trainees are entrusted to perform without direct supervision once they are competent. ACPE has adopted EPAs and has integrated its foundation into Standards 2016.  Many pharmacy schools across the nation have adopted and integrated EPAs into their curriculum.  Pharmacy schools will need the help of their preceptors to train students to achieve competency in EPAs. You will learn about the concept of EPAs and discuss strategies for integrating them into your practice site to maximize student learning.


FACILITATING STUDENT & RESIDENT CLINICAL RESEARCH: FROM IDEA TO MANUSCRIPT

Saturday, April 28, 2018 - 2:30pm - 3:30pm | Location: Chapel Room
Activity #: TBA
Contact Hours: 1.0  | Application-based
Speaker(s): Nancy N. Nguyen, PharmD, BCPS, AAHIVP, FCSHP & Sachin A. Shah, PharmD
Target Audience: Preceptors of Students, Preceptors of Residents

Preceptor time and resources are limited, justifying the need for efficient research projects. Previous research has identified that lack of knowledge and confidence in the research process are among the top barriers to successful publication [Morris CT, et al. Am J Health-Syst Pharm. 2011]. While it is commonly perceived that research entails IRB approval, other project ideas (e.g. process or quality improvement) can also be utilized for students and residents to build and hone research skills.  This course will address challenges preceptors face in engaging trainees in clinical research. Project selection, resources and skills optimization, and case studies will be discussed.


Opening & Closing Keynote Sessions will be added soon!

 

*All information subject to change

Contacts

California Society of Health-System Pharmacists
1314 H Street, Suite 200
Sacramento, CA 95814
Office: (916) 447-1033
Fax: (916) 447-2396
Email: info@cshp.org
Hours: M-F 8:00am – 5:00pm

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